TW
Tristan W

1 reviews | Active since May 2017

28 Jun 2021, 15:26

Treated terrible

Terrible experience at Mica Fish Hoek (Valley land) What was initially a amazing experience of Michael going the extra mile to accommodate me turned into Alison treating me terribly and charging me more than R200 extra on a paint tin as another Mica’s.

Her statements of the price going up in there store when all the other paints were cheaper than usual seemed strange and she said that if she gave me more off the paint she would have to take it out of her salary. This was completely unprofessional and left me feeling ****** and the good experience and amazing pricing that Mica Valley land has always offered in the passed was gone.

This way of treating customers and the excessive price on a tin of paint will make me not support our local Fish hoek Mica. Especially well Alison is behind the counter thinking she owns the store.

0
Replies (1)
Mica Hardware
Mica Hardware's reply29 Jun 2021, 15:37
Official
Good Day

Thank your for taking the time to bring the above to our attention.  We will send the details onto the owner of the store in order for them to address the matter.

Please be assured that this is not the service that Mica strives to achieve.

Kind regards
Mica Support Centre

Best regards,