LN
Lungile N

1 reviews | Active since Mar 2022

05 Mar 2022, 18:33

Terrible Service by Floor manager Moffet at Boskruin

I called in the store to find out if they had the Nu Pro brand aerosols fumigation spray and Moffet after I had repeated myself in explaining what I’m looking for assured me that the product was there. Upon arrival I discover that this particular brand was out but rather a different brand of the same spray was available .

I then asked Moffet that this spray is not the one I said I wanted and he became nonchalant about his mistake and became passive aggressive towards me telling that they both had the same function and have the similar active ingredients. I asked him that if both sprays were as effective why is the one out and the other one Seemingly not moving as this one that I wanted and he went to patronized me and switched to his home language and conversed with his friend about my frustration of this spray that I has but come for .

Please address this form of treatment.

0
Replies (1)
Mica Hardware
Mica Hardware's reply10 Mar 2022, 14:05
Official
Good Day

Thank you for taking the time to bring the above experience to our attention.  We will forward all the details onto the owner of the store.

Please be assured that this is not the service that Mica strives to achieve.

Kind regards
Mica Support Centre