1 reviews | Active since Jul 2016

29 Jul 2016, 15:33

Shameful service!

I went to Mica this afternoon to buy a gas bottle and the cashier told me in advance that they are having problems with Standard Bank cards which i appreciated however after she swiped the card and the transaction did not go through she took my card ,wiped it on her clothes and under the counter when i told her i didnt like that as there are so many ***** incidents we hear today where what she just did exposed the customer to a loss she had a vry negative attitude and literally pushed my card on the counter and called the next customer.

0
Replies (1)
Mica Hardware
Mica Hardware's reply01 Aug 2016, 12:52
Official

Dear Thulie

Thank you for taking the time to bring the above to our attention. We have forwarded your details onto the owner of the store who will make contact with you directly.

Please be assured that this is not the service that Mica strives to achieve.

Kind regards

Mica Support Centre