Rude ***** who are just after your money

I always go to this Mica because it's close to where I live. Placed an order on Monday. Come Friday the whole order still hadn't been delivered (I received the order in dribs and drabs while I had builders waiting to build and get going). I was very clear that I wanted my whole order delivered. Whenever I would call to follow up on when my order would be delivered, Herman Wessels would give me foulest attitude. Keep in mind, my order has been fully paid. Only to find that they DIDN'T HAVE THE STOCK of the things I ordered and were making up excuses as to why they weren't delivering!!!! Herman is vile and rude!!! No way in hell am I going to shop there again! This is not how you treat customers!