AF
Adrian F

1 reviews | Active since Jul 2018

04 Jul 2019, 15:39

Racial ************** Mica Hardware Brackenfell

I was utterly shock when approach by a young assistant at Mica Hardware Brackenfell. I walked passed a few Assistants with my laptop bag strapped round my shoulder. While looking for the product to buy I was approach by four different Shop Assistants asking me if they can help me while my laptop bag was strapped round my shoulder. As a Project Manager for my Company I normally browse around at the very same Mica with the very same bag strapped around my shoulder. Today one of that Sales Assistants who happen to be a white youngster confronted me suspiciously after ignoring me having my bag strapped around my shoulder informing me I am suppose to hand my bag in at the bag counter. Although I was surprised cause never before did I hand in my laptop bag at this Brackenfell Mica. On my way to the bag counter I saw a lady with a bigger bag than mine. When I asked this White Youngster why is the lady allowed with her bag. He try to lie by stating she is a Stock Taker of the Brackenfell Mica. Meanwhile it was a shopper standing in the line to pay. It is obvious I was targeted because I was Black

0
Replies (2)
Mica Hardware
Mica Hardware's reply05 Jul 2019, 09:04
Official
Good Day

Thank you for bringing the above to our attention.  We will forward your details onto the owner of the store who will contact you.

Please be assured that this is not the type of shopping environment that Mica strives to achieve.

Kind regards
Mica Support Centre
Mica Hardware
Mica Hardware's reply08 Jul 2019, 15:40
Official
Good Day

Trust you are well.  

We have tried on numerous occasions to contact you telephonically.  We would appreciate it if you could let us know when is a convenient time to contact you in order for us to resolve this matter.

Kind regards
Mica Support Centre