Poor Service from Mica

I placed a large order with Mica Parktown North 5 days ago and they agreed to delivery first thing this morning.

Yesterday I called to confirm.

At 10am this morning I called to ask where the delivery was and was told that the truck is out and they are waiting for it to return so that they can start loading.

Given that we're expecting, amongst other items, 6 tons of concrete mix and 30 bags of cement, my builders have gone home as they need to pour the concrete in one day.

All Mica can offer is an apology. No compensation for 6 building staff that have left for the day.

Very disappointed!