MICA Petit tarnishes the MICA brand

Don't take any of your machinery here for repairs. I took my chainsaw in to show them one single gear that I required. Then they said they need to see some other parts of the chainsaw, strange but ok. In the end I had taken my complete unit there so that they could replace 1 single part. I had the chainsaw checked by another company that confirmed I only needed one part…

I went back to pay for the one part and they said that they fully refurbed the chainsaw and the price is R1200… THAT’S the price of a NEW chainsaw and I did not ask for a refurb.

I also notice that the owners lash out at customers who vent their frustrations online, instead of being professional and trying to resolve issues. I know nothing will come from this review, but at least some people can be warned not to go there. MICA Petit does not care about customer service, only about their bank accounts and how much you can contribute to them.

MICA Petit had serious health hazards during one visit, slippery floors with no signs, no sanitization at entrance, etc. A customer brought this to their attention, to which the owner rep**** “it seems like nothing is making you happy in life… maybe you must consider buying a boat” That’s exactly what the owner said to him…

My 14-year-old cousin could run a business better than this circus of clowns.