1 reviews | Active since Aug 2016

04 Nov 2021, 14:56

Mica hardware and Ryobi power tools

I bought a Ryobi 115 mm grinder from Mica hardware the grinder failed while it was under guarantee. They took the grinder and paperwork and told me to come back after a week to collect a new grinder. and then again after another week and now after 3 weeks they refused to replace the grinder in my view this is very bad service from mica and from Ryobi as they do not honour their guarantee.

0
Replies (2)
's update08 Nov 2021, 12:45
Reviewer Update
Mica Hardware replaced the grinder free of charge despie Ryobis refusal to do so.
Mica Hardware
Mica Hardware's reply08 Nov 2021, 15:54
Official
Good Day

Thank you for letting us know that the grinder has been replaced.  We will forward the details onto the Procurement Department in order for them to contact the store and the supplier to investigate.

Kind regards
Mica Support Centre