NR
Nthabiseng R

1 reviews | Active since Jul 2014

22 Jun 2016, 10:19

Mica Benmore

<p>Please give one of your staff member a proper training, his name is Tyson and he is based at the back shop where you keep steel pipes for fixing taps...</p> <p>i walked in there this morning (22 June 2016) with a friend and we had to beg him to assist us, the guy was less interested and could not be bothered, when i confronted him about it, he had the nerve to tell me, why didnt we tell him what we were looking for, instead of him having to ask us, he even mentioned that he been working there for 30years and no one has ever complained about his service, he was soo rude and unfriendly</p> <p> </p> <p>i am still shocked by this :(</p>

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Replies (1)
Mica Hardware
Mica Hardware's reply22 Jun 2016, 11:08
Official

Good Day

Thank you for bringing the above to our attention. We have sent all the details to the owner of the store in order for him to address the matter directly with the staff member.

We are disappointed that your shopping experience was not an enjoyable one and assure you that this is not the type of service that Mica strives to achieve.

Kind regards

Mica Support Centre