Mega Mica Boksburg - Gustav and team
<p>On 24 August 2016, I placed an order for dry-walling material with Mega Mica Boksburg through my company Malope Construction & Projects.</p> <p>The order came up to R7100, payments were made and so was the delivery. The delivery was made out to the client’s site. When we got to the site, half of the stuff that was delivered was wrong. This did not bother me that much as the order was placed through the phone so it is expected that the person on the receiving end of the order may get part of the order wrong.</p> <p>I went to the store and spoke to Gustav and the guy that took my order the first time. I clarified the order with them and they promised to have the order delivered and we agreed on a date. The order was partially delivered and they did not even bother to call me to tell me that they have delivered and incomplete order. Once again I went to the site with my workers only to find that the material was insufficient for us to even begin the work. This was then the 2nd time that I had lost productivity and had to pay labour cost for nothing.</p> <p>I then called Gustav and he told me that he was not aware that they had delivered an incomplete order which he managed sort out later that day.</p> <p>A week later I then requested the statement detailing the material costs for the initial order as well as one for the new order. I did a recon of the 2 statements and found that we were owed R810.00 by Mega Mica which is the difference of the first order less the 2nd order.</p> <p>Since 06 September 2016, I have been engaging with Gustav requesting him to process our refund of R810 only and the man has been giving us the run arounds. This is pathetic considering that as a small business, we try and source our material from big businesses such as Mega Mica with a perception that the risk is less and that we would receive professional service and treatment.</p> <p>Mica and its management are anti-small companies period.</p> <p>Today is 08 November 2016 and we are yet to receive our money.</p> <p>Oh, and we missed our target dates with client as a result of all these and were subsequently blacklisted, thanks to Mica.</p> <p> I hope that Mica and Gustav are happy that they have succeeded in placing a small company that only wanted nothing more than just to bring business to them in a disadvantaged state.</p>
Thank you bringing the above to our attention. The information has been handed to the owner of the store to address as a matter of urgency.
Thank you bringing the above to our attention. The information has been handed to the owner of the store to address as a matter of urgency.
