HORRIBLE, ZERO CUSTOMER SERVICE

<p>I AM HORRIED BY THE LACK OF CUSTOMER SERVICE, OR RATHER NON-EXISTANCE, ZERO CUSTOMER SERVICE AT THE SO CALLED “MEGA MICA” BOKSBURG AT THE TOWER CENTRE. AFTER THE SHOCKING POOR CUSTOMER SERVICE, THE NAME SHOULD BE CHANGED TO MEDIOCRE MICA. I BOUGHT AND PAID FOR PAINTING MATERIAL ON SUNDAY, 04 SEPTEMBER 2016 AND A WEEK LATER MY MATERIAL HAS NOT BEEN DELIVERED. I HAD TO PHONE EVERY DAY, FOLLOWING UP ON MY DELIVERY AND ONLY ON FRIDAY, 09 SEPTEMBER 2016 SOME MATERIAL WAS DELIVERED. NOTE THAT THIS WAS AFTER A THOUSANDS OF PHONES AND LOTS OF HEADACHES FROM MY SIDE. NOT A SINGLE DAY DID THEY BOTHER TO PHONE ME AND UPDATE ME ON THE ORDER. WHEN I FOLLOWED UP THE FEEDBACK WAS THAT THEY WILL CHECK WITH THEIR SUPPLIERS AND GET BACK TO ME. WHICH OF COURSE NEVER HAPPENEND. I AM ALMOST CERTAIN THAT THEY DID NOT FOLLOW UP WITH THEIR SUPPLIERS. I AM SHOCKED THAT IN SUCH A TOUGH ECONOMY MICA HAS NO SENSE OF CUSTOMER SERVICE. I WILL NEVER, EVER GO TO THAT STORE EVER AGAIN AND WILL WARN EVERYONE I KNOW OF THEIR ZERO CUSTOMER SERVICE.</p> <p> </p>