ND
Nabeel D

1 reviews | Active since Aug 2011

13 Jun 2016, 16:42

Gas tank not refilled with gas

<p>Refilled my gas tank at Mega Mica Eastgate today, only to come home and realize that my stove is not burning when lighting it. This was definitely not gas inside my tank as it had no smell and would not burn. When letting it run the distinct smell of gas was not there. This is poor service especially taking advantage when there's a demand for the product. </p>

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Replies (3)
Mica Hardware
Mica Hardware's reply14 Jun 2016, 15:09
Official

Dear Nabeel

Thank you for bringing the above to our attention. We will forward all your details onto the owner of Eastgate Mica, who will revert back to you shortly.

Kind regards

Mica Support Centre

ND
Nabeel D's update15 Jun 2016, 06:39
Reviewer Update

Returned to the store yesterday. John at the gass department tested and came to the conclusion that it was the cooker top which I purchased from the store that was faulty.

He kindly swapped it out for me with another unit and tested, which works.

Mica Hardware
Mica Hardware's reply15 Jun 2016, 06:43
Official

Dear Nabeel

That is wonderful news. We are pleased that the matter was resolved.

Kind regards

Mica Support Centre