Don't shop at Mica Eastgate

I have sent Mica Eastgate an email almost a month ago and still haven't received feedback regarding the bad service. Here is the email I have sent: Good day, I have been to the Eastgate shop many times because it is close to work and one of the biggest Mica I have ever seen. When I first walked in there I was so impressed at the sheer size of the shop. But that quickly turned into the worst experiences of all times. The problem is with the floor staff. There are so many of them and not once I have been there did anyone ask if they can assist me. I walked around looking for something every single time and no one offers to help. Then I ask for assistance and I have received the following reactions over the past few months: The person would either direct me into the direction it might be with a very bad attitude and keep on talking with a colleague or they have no clue as to what I am looking for and just point me into directions and have me running around the whole store. I was looking for Kettle descaler the other day. The person had no idea what I was talking about and just rushed me off to the home department. Told me I must ask someone there. Then I bought myself a sandwich from the deli shop in Mica yesterday. First of all the staff was at the back in the kitchen area busy eating, no one at the front counter. Waiting for a few moments the lady came out still busy chewing and with her hands full of food. I asked her for the chicken mayo sandwich and she first licked her fingers off, no wait rather say she sucked her fingers off as she had her whole finger down in her mouth. Then she took out the sandwich with that same hand and handed it to me still chewing. And there was no friendliness of any sort. I couldn't eat that sandwich and threw it away. I am very disappointed in the service I have been receiving at your store.