1 reviews | Active since Jul 2015
DISGUSTING INDEED
MICA Lenasia had supp**** incorrect paint after seeking their professional advice. Upon the peeling of the paint 4 days later I was sent home with a staff member to now clean up the mess. A mess that was actually made 10 times worst. When the staff memeber could not fix it the management then decided to supply rubber mats to cover the affected area until my Christamas (EID) was over. After taking measurements I was given mats that could only cover 3/4 of the affected space in my kitchen. Please bare in mind that firstly whilst fasting we were out of the kitchen for 3 entire days thus causing a huge expense food wise, 2ndly MICA management did not even have the decency to send someone out but instead made it my problem to transport their staff to and fro and then to top if off and after supplying incorrectly measured mats, still dumps the mats on MEE and expected MEE to fit and cut this myself. The Manager at the store has a stinking attitude which simply brings a question to mind that how does MICA being such a big franchise NOT know about customer service and care?please if head office could kindly make contact for pictures of the state of my now damaged tiles
Thank You for taking the time to bring the above complaint to our attention. We have forwarded your details onto the owner of the store who will contact you shortly to resolve the matter.
Please be assured that this is not the service that Mica strives to achieve.
Kind Regards
Mica Support Centre
Best regards,
Thank You for taking the time to bring the above complaint to our attention. We have forwarded your details onto the owner of the store who will contact you shortly to resolve the matter.
Please be assured that this is not the service that Mica strives to achieve.
Kind Regards
Mica Support Centre
Best regards,
