MM
Mark M

1 reviews | Active since Jan 2020

26 Sept 2021, 12:11

Consumer rites disregards by Mica hardware Clubview

This morning about 11H45 I went to Mica hardware Clubview. I required an item to which I was led by one of whom I I thought was the floor manager whoem assisted me and the item required along with the rest they had with the unit price indicated an dgiven by the 'floor manager'. When It was rung up at the till I was then informed the item along with the rest was mistakenly placed with the wrong price and it was in fact more. In my presence they removed all the other items and I was told they expect the newly given price and Inspite of me explaining that false advertising was not my fault but on their behalf, I was reminded that only happens at PnPay. I left without the item as they are anyways overpriced at Mica. Bad Service and total disregard for consumers rites and integrity.

0
Replies (1)
Mica Hardware
Mica Hardware's reply05 Oct 2021, 08:59
Official
Good Day

Thank you for raising the above concerns with us.  

We will contact the owner of the store to assist with resolving the matter.

Please be assured that this is not the service that Mica strives to achieve.

Kind regards
Mica Support Centre