FL
Frans L

1 reviews | Active since Aug 2015

15 Aug 2020, 10:54

Compliments to Mica Hardware - Amper Alles

July I bought a generator on 17 July 2020. It worked well until I discovered it was leaking oil. I returned it to the store at Silverlakes on13/08/2020 where Schalk is the technician. Schalk treated me the necessary respect and kept me up to date with the situation on my machine on a daly basis. They replaced the machine on 13/08/2020. I hereby applaud Schalk and Mica Hardware for not turning their back on their customers and for taking responsibility of the products they sell. Thank you very much!!!!!!

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Replies (1)
Mica Hardware
Mica Hardware's reply17 Aug 2020, 07:06
Official
Good Day

Thank you for taking the time to post the above compliment.

We are delighted that Schalk at Mica Silverlakes offered you the exceptional customer service that Mica strives to achieve.

Kind regards
Mica Support Centre