MS
Matthew S

1 reviews | Active since Mar 2018

25 Mar 2018, 10:10

Bad Service

Firstly, I went to Mica and one of their sales people assisted me. I was looking for Super Glue and hecsold me Bostik Blits Stick Gel 3g. When I got home I could not use it because it was not Super Glue. I took it back and after wecwaited for about 15 minutes for the Store Manager, he came to the forefront and I explain to him that this is not what I wad looking for. He turned around and said that he cannot refund me although I had the slip. He then started getting very arrogant. I am a pensioner and it is a disgrace how Mica treat their Customers. And the same ******* that I paid R34. 99 for at Mica is getting sold at Checkers for R19. 99

0
Replies (1)
Mica Hardware
Mica Hardware's reply28 Mar 2018, 10:23
Official

Dear Matthew

Thank you for bringing the above to our attention, which has been addressed by the owner of the store.

Please be assured that this is not the service Mica strives to achieve.

Please do not hesitate to contact the Support Centre if you have any further queries.

Kind regards

Mica Support Centre

Best regards,