DG
Dylan G

1 reviews | Active since Apr 2014

02 Mar 2022, 13:11

Bad customer service

I went to 2 different mica stores to purchase one of the specials they had running. Both stores did not have the product and infact didn't even know it was on special. I asked if they could get the product in as advertised and was told no. When I tried contacting customer care I got no response at all.

0
Replies (1)
Mica Hardware
Mica Hardware's reply04 Mar 2022, 08:21
Official
Good Day

Thank you for bringing the above to our attention.

We sincerely apologise for the inconvenience caused and will contact you shortly to get additional information in order for us to investigate and assist in resolving the matter for you.

Please be assure that this is not the customer service that Mica strives to achieve.

Kind regards
Mica Support Centre