1 reviews | Active since Apr 2017

22 Jul 2020, 17:23

Bad client service Mica Brackenfell

Forced to eear a face mask. I was about to enter the shop, but was stopped by security and a store attendant informing that i WILL wear a cloth mask. A cloth mask does not comply to a face mask. My mask was a transparent full face shield. I wear this for the following reasons which i explained to these two ******** citizens. I suffer from asthma, under active thyroid glands, hyper tension, cholesterol and sinustitus in an aggressive manner. Yet they refused me. My order that i was going to buy for the grandchildrens playpark was in excess of R6500. I therefore took my business to Cashbuild where i was allowed to enter.

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Replies (1)
Mica Hardware
Mica Hardware's reply24 Jul 2020, 07:14
Official
Good Day

Thank you for taking the time to bring the above to our attention.  We will send the details onto the owner of the store in order for him to address the matter immediately.

We apologize for this unfortunate experience at Mica and assure you that this is not the customer experience that Mica strive to achieve.

Kind regards
Mica Support Centre