BAD ATTITUDE-NO KNOWLEDGE OF PRODUCTS THEY SELL

i bought a blow torch, didn't work properly, took it back. 5 days later i went back to pick it up, they said there is nothing wrong with it. i am not allowed to move the blow torch while i use it, because then the flame temp will differ etc etc.<br> <br> when i told the Manager that this is a portable blow torch and cannot be held stationary. he said WHATEVER.<br> <br> i asked for a refund, and after bad attitude and a very long time, they gave me a refund.<br> <br> i will never ever ever use AIRFIELD MICA (or any MICA) again. i have asked all my friends and family to avoid them. my family is in the repairs/gardening/maintenance industry and used to make use of their products often.