RL
Ryan L
1 reviews | Active since May 2023
24 Dec 2024, 12:11
*******
Trying to ***** from their customers. I returned a 10kg gas bottle as I no longer needed it. They told me they will accept it but only give me half price as I didn’t have a slip. So they will accept something and knowledge that they can accept it but because of a piece of paper I don’t have from buying a gas bottle more then 3 years ago only give me half the value. And then to tell me that’s what they sell them for 175. If that’s the case I’ll take 100 and sell them. Your store manager is a **** and your business is a bunch of *******
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Mica Hardware's replyOfficial
27 Dec 2024, 09:06 Good Day
Thank you for taking the time to bring the above to our attention.
We understand the frustration that this situation has caused. Regrettably a period of 3-years has lapsed between the time of purchase and refund of the gas bottle, which makes it difficult for the store to validate the transaction. We will contact you in order to get some additional information so that we can discuss the matter with the store owner.
Kind Regards
Mica Support Centre
Thank you for taking the time to bring the above to our attention.
We understand the frustration that this situation has caused. Regrettably a period of 3-years has lapsed between the time of purchase and refund of the gas bottle, which makes it difficult for the store to validate the transaction. We will contact you in order to get some additional information so that we can discuss the matter with the store owner.
Kind Regards
Mica Support Centre
Mica Hardware's reply27 Dec 2024, 09:06
Official
Good Day
Thank you for taking the time to bring the above to our attention.
We understand the frustration that this situation has caused. Regrettably a period of 3-years has lapsed between the time of purchase and refund of the gas bottle, which makes it difficult for the store to validate the transaction. We will contact you in order to get some additional information so that we can discuss the matter with the store owner.
Kind Regards
Mica Support Centre
Thank you for taking the time to bring the above to our attention.
We understand the frustration that this situation has caused. Regrettably a period of 3-years has lapsed between the time of purchase and refund of the gas bottle, which makes it difficult for the store to validate the transaction. We will contact you in order to get some additional information so that we can discuss the matter with the store owner.
Kind Regards
Mica Support Centre