No service...

<p>We have been trying to sort out my husbands profident fund since january this year. We have sent every form and piece of paper that they requested. I have stood in line to have documents certified, twice. He had to take time off from work to have the bank fill out the form for his account details. We had the documents couriered to their doorstep. And nothing. </p> <p> </p> <p>My power of attorney has not even been sorted out, and they received those documents on 06/02/2017. No-one is able to tell us how far his claim is, what amount is in the fund, or who is handling the claim. </p> <p> </p> <p>This is horrible! How are they managing people's provident funds!!</p>