MIBFA showing no intrest in client service at all

To who it may concern.

I have been running around to claim my benefit money from MIBFA for around three months now.

They are requesting rediculas requests in connection with my claim that was only submitted in October of 2020 according to random smart guy at MIBFA. One of their arrogent and completely useless consultants, who stated that i do not need to speak to his suppervisor, Melany, with whome i have been communicating regarding my everlasting claim.

Since then i have been running back and forth to MIBFA offices in Johannesburg and Vanderbijl Park where i live so that i can and did meet all requirements from me to release my money.

When i finally phoned them after no responce for about two weeks, regarding my claim, They come up with the story about how they can now not scan my barcode on the CERTIFIED copy ofmy id from the bank as wel as other copies of birth certificate as well as a certified affidavit regarding my banking details and marital status. They still have not released my money into my account and i can not afford to travel back and forth any longer as i have used all my available funds to meet their horrific requirements and i am unemployed.

I no longer know what to do as they keep requesting these barbaric demands so that i can receive my benefit funds and i am getting nowhere at all without a drop of effort made by MIBFA and their employees. Sp that i have depleted my fund to meet requerments made for fun i presume.