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Sardick M

1 reviews | Active since Dec 2019

10 Dec 2019, 12:06

MIBFA is useless and has no Procedures in place

So I submitted a claim in October 2019 and it's now December and no one can tell me how far my claim is..... the call centre agents are useless and rude especially Gail Memarumale and Alugumi Sadki. They ask why am I calling? No one gives me feedback or an update when I call so I have to keep calling to get told the can't confirm a date on payout. I want an answer!!!!

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Replies (3)
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Sardick M's update11 Dec 2019, 11:29
Reviewer Update
I called again today and was told SARS is closed!!! And will only open the 3rd week in January. I was just on efilling and you can still apply for a directive and receive it within 48 hours. I honestly don't know who do people get paid a salary when they can't do their jobs.
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Sardick M's update11 Dec 2019, 11:43
Reviewer Update
MIBFA, Please could you add interest for delaying my payment. Thanks
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Sardick M's update12 Dec 2019, 11:17
Reviewer Update
Today my call got cut 3 times, because they don't want to pay