MIBFA is the worst company to pay out your claims

MIBFA is the worst company to pay out your claims. My husband did a claim for his funds in January only for them to start in February,every time he will call them ,they rep**** it's going to SARS , eventually SARS confirmed the bank details,just to find out it's going back to SARS for a second time and now again for the 3rd time. 3months later and still nothing!