i need your urgent help

i have the issue of my wife sister. Her husband died of an accident on the 26/05/2019 the company he was working for is Kaefer.we sent all the paper work to them through their hr Mrs. Maloi who seems not to be working with the company anymore. Her contact number is *** .we need your urgent help because the people are sending us from pillar to post the name of the deceased is Fisha Matome Sylvester.id ***.her wife s name is kwena fisha.id ***.kwena s contact numbers are ***.the contact number of Mibfa is *** or *** please help