DISGUSTING SERVICE, PROCESS & PAYOUT BY MIBFA

To Whom It May Concern,<br> <br> I would hereby like to express my utmost disgust with the process of payouts for MIBFA accounts. I submitted my documentation 30 January 2015 and was advised that payout will happen within 4 to 5 months. To date nothing has transpired. Each time I call into the Call Centre while waiting on the phone the call gets disconnected.I try to callback several times in a day and same thing. When I do get through I am advised yes that we will send a reminder to the Finance department try and call back in a week or two. I have religiously called each week and advised the damn same old story. This is pathetic service. I requested in this week to speak to a manager and was just told yes we can see the notes on system and that its with our finance department. So what the heck are you doing about it, plain NOTHING. How can you just keep sending a notification to that department do you not follow up to get it resolved or closed off. The end of June it has been 5 months and counting. I want my money paid to me soon or I will go down each avenue higher management to make this happen. Please feedback to me within this week as to when my money will be paid out to me.Yazid