Disbelief in Marc and Desiree Williams

After reading the comments about this business, I felt compelled to share our experience, as the same situation happened to my parents. They found Marc’s business on Snupit, called Lunarco, and after inquiring, they were invited to what appeared to be legitimate "offices" in George.

My parents wanted three bathrooms renovated, and Marc Williams and his wife Desiree requested a 70% deposit. Their team started work a week after the deposit was paid. Later, my parents also decided to have the kitchen renovated, as everything seemed trustworthy.

Marc and Desiree visited their home to provide quotes and again requested a 70% deposit for the kitchen. They removed the existing kitchen cabinets for refurbishment but later claimed they couldn’t be refurbished because they had rotted and were disposed of. They also took out all the wall tiles in the bathrooms, kitchen, and utility room. However, the project came to a complete halt after roughly rendering the walls, nothing was finished, and the new kitchen cupboards paid for never arrived.

Throughout the process, they offered endless excuses, citing non-existent faults with the house, such as the need for underpinning (which was poorly done), and later suggesting additional work like tanking, which my parents declined to avoid further losses. No fixtures, fittings, or kitchen/utility cabinets were ever delivered.

It’s now been five months, and my parents are living in a home without guest bathrooms and a non-functional kitchen, cooking from the veranda on a gas hob, the only thing that was left untouched. Marc and Desiree have stopped responding to calls, messages, and emails.