TRAINS RUNNING LATE

I HAVE BEEN TRAVELING WITH THE TRAIN FOR ALMOST 10 YEARS NOW,BUT THIS COUPLE OF MONTHS HAS BEEN THE WORSE EVER ,I HAVE BEEN ARRIVING LATE AT WORK ALMOST EVERYDAY THIS MORNING OUR TRAIN GOT STUCK BEFORE INDUSTRIA STATION WE HAD TO JUMP OF THE TRAIN WHICH IS VERY DANGEROUS AND WALK TO FIND ALTERNATIVE TRANSPORT, THIS IS UNACCEPTABLE ,OUR TRAIN LEAVES RANDFONTEIN STATION AT 06H00 AND ONLY ARRIVES AT PARKSTATION 07H45.OUR EMPLOYERS ARE GETTING TIRED OF THE SAME EXCUSE,FROM NEXT MONTH THERE IS AN INCREASE ON OUR FARES BUT THEIR IS NO IMPROVEMENT OF SERVICES. I AM A LOYAL COMMUTER WHO IS ONLY SEEKING PROPER SERVICE, I AM CURRENTLY PAYING R300 FOR AN EXPRESS TICKET BUT IM GETTING THIRD CLASS TREATMENT - TICKET NUMBER #:35051 OPERATOR ***6 *** 2015/06/01 Gauteng 206255