NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About Metrorail
How is Metrorail rated on Hellopeter?
Hellopeter has tracked Metrorail across 149 reviews. Metrorail hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Metrorail? Write a review to help others decide.
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2009
Train Horns and Hooters disrupt the family lives on the Southern Line
The loud **X'trapolis Mega train horns** on local residents. By gathering data on **health and property impacts**, organisers hope to present a strong case to **railway authorities** and government officials. Many citizens feel that the noise levels have intensified recently, yet their **formal complaints** have largely been ignored by **Metrorail and PRASA**. We want to restore the community's quality of life. Through this there is a group which aims to force a meaningful response from the relevant **safety regulators**. Ultimately, the project highlights a growing frustration with **noise pollution** and the lack of accountability from public transport providers.
1 reviews | Active since Mar 2009
Train Horns and Hooters disrupt the family lives on the Southern Line
The loud **X'trapolis Mega train horns** on local residents. By gathering data on **health and property impacts**, organisers hope to present a strong case to **railway authorities** and government officials. Many citizens feel that the noise levels have intensified recently, yet their **formal complaints** have largely been ignored by **Metrorail and PRASA**. We want to restore the community's quality of life. Through this there is a group which aims to force a meaningful response from the relevant **safety regulators**. Ultimately, the project highlights a growing frustration with **noise pollution** and the lack of accountability from public transport providers.
1 reviews | Active since Aug 2020
Bad service
The train that leave cape town to eersteriver at 17:35 weekdays.. the doors literally open a few min before leaving... We Stand 30 mins for the door to open. All other trains the doors is open commuters gets in sit and wait for the train to leave... We have to stand like a bunch of animal waiting for the door to open and when it does people pushes and gets hurt cos they wnt a place to sit.
1 reviews | Active since Aug 2020
Bad service
The train that leave cape town to eersteriver at 17:35 weekdays.. the doors literally open a few min before leaving... We Stand 30 mins for the door to open. All other trains the doors is open commuters gets in sit and wait for the train to leave... We have to stand like a bunch of animal waiting for the door to open and when it does people pushes and gets hurt cos they wnt a place to sit.