Soweto Business Express

I am extremely disappointed the lack of service that I had to endure at the hands of SBE, today I was 3 hours late to work, up until now, no letters were given in the morning, no apologies have been given to us as commuters nor the reason for the delay, what is worse is that even the Prasa/ metrorail management does nothing to address our grievances, ie bad service from train manager, bad service from the staff, train arriving late to and from park station, I don't even want to talk about the JBE train that leaves Park at 18:00 pm. I regret buying my R485.00 monthly ticket with this disgraceful service.