Metrorail is mostly a disaster

Metrorail at Cape Town Station is mostly a disaster. Non of the information boards are working. The Information desks are manned by 2 or 3 employees per desk who spend most of their time socialising with each other and they do not have any information. They will all tell commuters to wait for announcements of train times and platforms, which are often inaudable or not happening at all causing chaos on the station platforms leaving commuters stranded or confused.