late always

always traveling from vereeniging to JHB with train and trains always delayed without being told in time of whats happening,this is a very big company and we as commuters buy monthly tickets and get stranded in platforms for hours on ***5 had to take taxi to work as there where no trains to jhb for hours and no one said nothing to update us or to let us know whats happening,or else you will get home at 10 oclock while you knocked off at 17:00 this is so unprofessional.