1 reviews | Active since Aug 2015
Incorrect image printed on ticket
I had bought my monthly train ticket at Steenberg station for the month of August.<br> <br> When I disembarked at Retreat station during the month, I was stopped because it had the incorrect image printed on the ticket for the month. Someone at Retreat station's offices then called Steenberg station to find out if it is a ********** ticket or if there is something wrong with the machine they had used to print it.<br> Steenberg then confirmed that it is not ********** but the irritating thing is that instead of issuing me with a new ticket, they wrote on the back so every time I am stopped I have to explain that it was signed off and it was a printing error.<br> They should have printed me a new ticket instead of putting me in an inconvenience!<br> <br> Very irritated customer!
