Delayed train and bad service

<p>Hi,</p> <p> </p> <p>I would like to report the extremely horrible service i have received from the staff tickets controller at the Century City train station on the 16-05-17. at around 10:00</p> <p>As the train 09:08 train going trough Century City leaving the Cape Town station was cancelled, i arrived at the Century City Train Station at around 09:55, i wished to retain my train ticket which i purchased at 09:00 from the Cape Town train Station to prove to employer in addition to the little note that the Train Station will give testifying that the 09:08 was delayed, the staff controller asked me for the ticket nicely to verify the train number. When I asked for my ticket with motive to prove to my employer that I was at the Train Station on time for the train that was cancelled, the controller who took my ticket refused to return it. I insisted to retreive this latter with the explanation above mentioned, but with the help of his colleagues <strong>spotting that i was a foreingner</strong> have forcefully refused to return it. saying that it was Metrorail porperty.</p> <p>The entire event even almost got physical as there was no one to help and i attempted to retreived my ticket from the controller which i paid for and his colleagues basically almost attacked me.</p> <p> </p> <p>It is indeed quite a shame that foreigners get to be treated with a feeling of hostility which is certainly motivated by the xenophobic sentiment around South Africans.....</p>