bad service

metrorail has a very poor service in the cape winelands line yesterday there were no trains in paarl in the morning the was no announcement late yesterday there no trains to muldersvlei i left work at 5 the train was suppose to get to muldersvlei at 17:20 it got there at 18:45 and there was no announcement today we took 6 oclock train in paarl we got to muldersvlei at 6.30 there were not trrains till 08.30 we had to hire a transport to stellenbosch but every month we buy ticket what is the use then to buy tickets if the trains are gonna delaye metrorail does nonsese