CB
Carl B

1 reviews | Active since Jun 2012

24 Jul 2016, 09:41

Out of hospital instead of in hospital benefits charged

<p>My partner recently gave birth at Kingsbury hospital – all the required authorisation was obtained and issued by metropolitan health - once all the accounts were received is where the problems started. The paediatrician who was at the birth and the 3 daily visits was paid OUT OF HOSPITAL instead of IN HOSPITAL benefits – I called and informed that this was the case – Metropolitan Health admitted that the problem was with accounts. They then reversed the payment only to reject it again for the same reason. Unbelievable that they admitted and then rejected again.</p>

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Replies (1)
Metropolitan Health Group
Metropolitan Health Group's reply25 Jul 2016, 06:21
Official

Good day

Please let us know which medical scheme you belong to, as well as your membership number? You can send this information to Kind regards

The Metropolitan Health Team