JP
John P
1 reviews | Active since Apr 2011
18 Aug 2015, 12:30
No response
Hi there<br> <br> I have now sent two queries to your email
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Metropolitan Health Group's replyOfficial
19 Aug 2015, 14:34Hello qualdog,
Thank you for your comment.
Metropolitan Health would like to apologise for the level of service you received from us. Please know that we are always striving to give members the best level of customer service possible, and we appreciate your comment as it helps us understand where we can improve so that this does not occur again.
We are glad that you could discuss your concerns with Ms Geyer (Bankmed Customer Liaison Officer) and that it was confirmed that the credit in question was available to you on 20 January 2015.
Ms Geyer provided you with her contact details should you require further assistance in this regard.
Kind regards
The Metropolitan Health Team
Thank you for your comment.
Metropolitan Health would like to apologise for the level of service you received from us. Please know that we are always striving to give members the best level of customer service possible, and we appreciate your comment as it helps us understand where we can improve so that this does not occur again.
We are glad that you could discuss your concerns with Ms Geyer (Bankmed Customer Liaison Officer) and that it was confirmed that the credit in question was available to you on 20 January 2015.
Ms Geyer provided you with her contact details should you require further assistance in this regard.
Kind regards
The Metropolitan Health Team
Metropolitan Health Group's reply19 Aug 2015, 14:34
Official
Hello qualdog,
Thank you for your comment.
Metropolitan Health would like to apologise for the level of service you received from us. Please know that we are always striving to give members the best level of customer service possible, and we appreciate your comment as it helps us understand where we can improve so that this does not occur again.
We are glad that you could discuss your concerns with Ms Geyer (Bankmed Customer Liaison Officer) and that it was confirmed that the credit in question was available to you on 20 January 2015.
Ms Geyer provided you with her contact details should you require further assistance in this regard.
Kind regards
The Metropolitan Health Team
Thank you for your comment.
Metropolitan Health would like to apologise for the level of service you received from us. Please know that we are always striving to give members the best level of customer service possible, and we appreciate your comment as it helps us understand where we can improve so that this does not occur again.
We are glad that you could discuss your concerns with Ms Geyer (Bankmed Customer Liaison Officer) and that it was confirmed that the credit in question was available to you on 20 January 2015.
Ms Geyer provided you with her contact details should you require further assistance in this regard.
Kind regards
The Metropolitan Health Team