SB
SHAWN B
1 reviews | Active since Jun 2015
08 Jun 2015, 20:08
BENEFITS SUSPENDED BUT NEVER NOTIFIED
I HAVE BEEN MEDICALY BOARDED BY THE SAPS AND DULY SUPP**** A SERVICE CERTIFICATE.UNKNOWN TO ME THE CERTIFICATE CONTAINED INCORRECT INFORMATION.TO MY SURPRISE I WAS INFORMED THAT MY MEDICAL AID COVER WAS SUSPENDED BY A SERVICE PROVIDER.POLMED/METROPOLITAN NEVER CONTACTED ME TO SAY THERE IS A PROBLEM.I HAVE NOW OBTAINED THE CORRECT SERVICE CERTIFICATE AND HAVE EMAILED IT TO [Email Removed] AND FAXED IT TO ***.POLMED NO IS ***.<br> <br> AS MY WIFE NEEDS TO GO TO HOSPITAL ON 12/06/2015 I REQUEST POLMED TO REINSTATE MY MEDICAL AID BEFORE THEN.I HAVE TRIED THE CALL CENTRE BUT GOT THE RUN AROUND.PLEASE CONTACT ME ON *** OR ***.Thank you
Helpful (0)
Replies (1)0
Replies (1)
Metropolitan Health Group's replyOfficial
09 Jun 2015, 13:50Hello bovey1,
We confirm that this matter was resolved and that the membership was reinstated.
A copy of the Certificate of Membership was forwarded to you for confirmation.
Apologies for any inconvenience caused.
Kind regards
The Metropolitan Health Team
We confirm that this matter was resolved and that the membership was reinstated.
A copy of the Certificate of Membership was forwarded to you for confirmation.
Apologies for any inconvenience caused.
Kind regards
The Metropolitan Health Team
Metropolitan Health Group's reply09 Jun 2015, 13:50
Official
Hello bovey1,
We confirm that this matter was resolved and that the membership was reinstated.
A copy of the Certificate of Membership was forwarded to you for confirmation.
Apologies for any inconvenience caused.
Kind regards
The Metropolitan Health Team
We confirm that this matter was resolved and that the membership was reinstated.
A copy of the Certificate of Membership was forwarded to you for confirmation.
Apologies for any inconvenience caused.
Kind regards
The Metropolitan Health Team