Be day light ******

Good plz help me to get money back from metropolitan I cancel my policy on the 5th July because it was a stop order but they did deduct but now they telling me stories abt refunding my money I called many times to their call center and I get different explanation plz hello peter help me coz I need my money I lose otelots of money to them thisis onlly 1 month premium plz tell me what can I do