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h.c.swane h.c.swane

1 reviews | Active since Oct 2016

24 Oct 2016, 07:03

bad service

<p>I have delivered a professional service for Metropolitan Health for almost 5 years, on their conditions = contact clients withing 24-48 hours, handing in reports on time etc. This so called "wonderful" company is fast to have services delivered on their conditions, but when they have to pay for the services they are just pathetic - no integrity, no service from their side at all. I have tried to get invoices paid for 2-3 years and gave up in the end. I have travelled from Pta to Jhb twice and submitted the invoices several times. Every time they had excuses why it is not paid. In the end I gave up and suggested that they donate the outstanding invoices amount to a charity of their choice - no reaction at all again, not even an acknowledgment of receipt. I think it is a shame for a company of their "standard" to act like this. </p>

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Replies (1)
Metropolitan Health Group
Metropolitan Health Group's reply24 Oct 2016, 14:38
Official

Good day

All invoices that were sent to us for 2015 and 2016 were paid.

You have only provided us with a spreadsheet for the 2013 and 2014 claims. We are unable to pay these without a valid invoice number linked to an order number. This was previously communicated to you.

If you have any further questions or concerns, please do not hesitate to contact us.

Kind regards

Metropolitan Health