MV
MARCEL V

1 reviews | Active since Aug 2011

24 Feb 2015, 09:58

Account on hold?

On 19/01/2015 dep 02 on my medical aid was admitted to hospital. Iam a member of polmed.The following accounts for unknown reasons was placed on hold and attempts to have the accounts paid by calling the call centre have proved futile:<br> <br> DR J OLIVIER:PR NO :***:R300.60<br> <br> MOOLMAN AND POTGIETER OTHOPEDICS:PR NO:319473:R553.02<br> <br> My medical aid no is 153706.Can someone assist please as service providers keep calling me for payment?Thank you

0
Replies (1)
Metropolitan Health Group
Metropolitan Health Group's reply25 Feb 2015, 11:17
Official
Hello victor20,

We confirm that you have been contacted to resolve the matter. At Metropolitan Health conduct random internal audits from time to time to safe guard our members' medical aid funds, which was the reason for your accounts being put on hold. The amounts have now been released for payment.

Apologies for any inconvenience caused.

Kind regards
The Metropolitan Health Team