1 reviews | Active since Nov 2010
Zero Services!!!!
I am really irate client with the services received. I can say it is pathetic and sympathy for me, as I pay every month to have services but DOLOLO..
What must I do in order to get services from Metrofibre??? not to mention the person you expect to service your clients actually laughs at the client's frustration!!!!!!! Please do something about the CSA called Linda, she is rude, does not have telephone etiquette and empathy for clients.
Ticket#206166 was logged on the 10th September 2022, till today.. they are still escalating... I NEED THIS TO BE SORTED OUT AND RE-EMBURDSED FOR THE SERVICES I NEVER HAD DURING LOAD SHEDDING!!!!
Your PoP has back up generators and UPS to run clients but why am I not having that joy!!!
Pathetic services indeed...
Thank you for rating our service our services and informing us of the above issue.
Please note that an internal investigation will be conducted and a representative will be in contact to provide feedback on the matter.
Kind Regards,
MetroFibre
Thank you for rating our service our services and informing us of the above issue.
Please note that an internal investigation will be conducted and a representative will be in contact to provide feedback on the matter.
Kind Regards,
MetroFibre
Thank you for taking our call.
As discussed, please note that the issue is being prioritized.
A representative will be in contact to provide you with feedback as soon as we have more information.
Kind Regards,
MetroFibre
Thank you for taking our call.
As discussed, please note that the issue is being prioritized.
A representative will be in contact to provide you with feedback as soon as we have more information.
Kind Regards,
MetroFibre