MP
Mievette P
1 reviews | Active since Aug 2022
04 Dec 2025, 15:39
zero communication
My router broke & absolutely zero communication - I need to spend all my money following up but quick to take a debit order
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Replies (2)
MetroFibre Networx's replyOfficial
04 Dec 2025, 16:07Dear Mievette,
Thank you for reaching out and sharing your concerns with us. We appreciate the opportunity to investigate this matter and ensure it is resolved to your satisfaction. Our team is currently reviewing the details of your router issue and the communication concerns raised.
Thank you for your patience as we work to address this and get everything back on track. We will be in touch with updates as soon as they are available.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and sharing your concerns with us. We appreciate the opportunity to investigate this matter and ensure it is resolved to your satisfaction. Our team is currently reviewing the details of your router issue and the communication concerns raised.
Thank you for your patience as we work to address this and get everything back on track. We will be in touch with updates as soon as they are available.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MetroFibre Networx's reply04 Dec 2025, 16:07
Official
Dear Mievette,
Thank you for reaching out and sharing your concerns with us. We appreciate the opportunity to investigate this matter and ensure it is resolved to your satisfaction. Our team is currently reviewing the details of your router issue and the communication concerns raised.
Thank you for your patience as we work to address this and get everything back on track. We will be in touch with updates as soon as they are available.
Best regards,
Marilize
MetroFibre Complaints & Escalations
Thank you for reaching out and sharing your concerns with us. We appreciate the opportunity to investigate this matter and ensure it is resolved to your satisfaction. Our team is currently reviewing the details of your router issue and the communication concerns raised.
Thank you for your patience as we work to address this and get everything back on track. We will be in touch with updates as soon as they are available.
Best regards,
Marilize
MetroFibre Complaints & Escalations
MP
Mievette P's updateReviewer Update
05 Dec 2025, 09:34I am really struggling to get ahold of you guys - I am on the verge of stopping this whole thing & moving to a new ISP
MP
Mievette P's update05 Dec 2025, 09:34
Reviewer Update
I am really struggling to get ahold of you guys - I am on the verge of stopping this whole thing & moving to a new ISP