WG
Winny G

1 reviews | Active since Aug 2022

21 Aug 2022, 23:10

You left my driveway unsatisfactory.

What you found before digging this trenches is not how you left it.I am angry for the site manager Happy Chriwa for the attitude towards me and the failure to fix my driveway. I have sent emails to the complaint s department and no one is taking me serious. You don't like peace and it's beginning to irritate me as all he cared about was to finish the project which from the beginnning he never spoke to me about digging at the first place. Seems the company is used to just ignore people's complaints for their poor service. Even today I am still waiting to hear the corrective action.

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Replies (2)
MetroFibre Networx
MetroFibre Networx's reply22 Aug 2022, 07:11
Official
Morning Winny, 

Thank you for your taking the time to bring this under our attention. 

Kindy be advised that we are investigating the matter and following up with the relevant departments so that we can assist accordingly. 

Kind Regards
MetroFibre
MetroFibre Networx
MetroFibre Networx's reply22 Aug 2022, 11:47
Official
Dear Winny 

Please be advised that a contractor has been assigned to assist you with the aforementioned problem.

The contractor is currently in conversation with the Chairperson to try to come up with a solution to the problem.

Kind Regards,
MetroFibre