Wrongfully charged: Discrepancies with the figures.

After weeks there is still not response from MetroFibre, Can the public recommend the best Internet Service Provider that I can opt for, I have been with MetroFibre for a 2 month now but I see that they are really *********** and their customer service is Pathetic.

I am left more confused now as to which amount am I expected to pay (outstanding balance) because there is a discrepancy between the figures I received, I cannot reconcile the figures on the portal and those reflected on the PDF statement sent to me via mail.

I have been querying my account since I joined Metro fibre and there seems to be no one to answer or resolve my query, ***********, pathetic customer service from Metro fibre.

Can I please ask that someone give me a call so I can understand which is the outstanding balance between the two?