TA
Thembalihle A
1 reviews | Active since Jul 2025
17 Jul 2025, 11:33
Wow wow, what an excellent service, top tier
Wow wow, what an excellent service, top tier. Agent was very professional, arrived on time as per appointment. It took him a few minutes to connect my fibre. Very skilful and knowledgeable. Thank you.
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MetroFibre Networx's replyOfficial
17 Jul 2025, 11:40Dear Thembalihle,
Wow — thank you so much for your kind words!
We truly appreciate you taking the time to share your experience. We're thrilled to hear that you received top-tier service and that everything went smoothly with your fibre installation. We'll be sure to pass your compliments on to the technician – feedback like yours means a great deal to our team.
Should you need any assistance going forward, please don’t hesitate to reach out. We look forward to continuing to provide you with excellent service.
Kind regards,
Sibonisile
Complaints & Escalations
Sibonisile
Complaints & Escalations
MetroFibre Networx's reply17 Jul 2025, 11:40
Official
Dear Thembalihle,
Wow — thank you so much for your kind words!
We truly appreciate you taking the time to share your experience. We're thrilled to hear that you received top-tier service and that everything went smoothly with your fibre installation. We'll be sure to pass your compliments on to the technician – feedback like yours means a great deal to our team.
Should you need any assistance going forward, please don’t hesitate to reach out. We look forward to continuing to provide you with excellent service.
Kind regards,
Sibonisile
Complaints & Escalations
Sibonisile
Complaints & Escalations