JB
Jacquiline B

1 reviews | Active since Aug 2020

08 Sept 2022, 09:20

Worst TERRIBLE !!!!! SERVICE !!!!!

Worst service I have received in my life!!!!!!! I wanted to het network for my dad at his new house I have been struggling 8 days to get them just to come install internet !!!! It's fff ridiculous. Phone call after phone call!! No one can help!! No manager available when phoning! I'm canceling my line I have with them and will also tell everyone I know that has a line with them to cancel it!!

0
Replies (2)
MetroFibre Networx
MetroFibre Networx's reply08 Sept 2022, 09:53
Official
Dear Jacquiline

Thank you for rating our services and further bringing this issue to our attention.

We would like the opportunity to investigate the issue and assist accordingly.

An agent will be in contact to provide feedback.

Kind Regards,
MetroFibre


MetroFibre Networx
MetroFibre Networx's reply08 Sept 2022, 10:02
Official
Dear Jacquiline

Thank you for taking our call.

We are glad that a technician is on their way to assist you with the ONT installation.

Please contact us at the number we have provided so that we can assist you with activating your line as soon as the installation is completed.

Kind Regards,
MetroFibre