CS
Chantél Scheepers

1 reviews | Active since Dec 2020

22 Dec 2020, 19:04

Worst serviced ever

They give you the worst service ever. Came to install my router on the 11th December service has not been activated as yet. When you phone the agents tells you you need the ONT Box the other agent tells you the service needs to be activated but nothing ever happens. Full of excuses never get anu really feedback from then.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply04 Jan 2021, 07:28
Official
Good morning Chantel,

Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate this to the correct department.

Thank you,

The MetroFibre Team