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juandre S

1 reviews | Active since Mar 2017

27 Mar 2023, 12:07

WORST SERVICE, WORST CONSULTANTS

Worst service ever experienced, no after service, no sorting of any of their tickets logged, they don't even call back, and i know this is not even going to help complain on hello Peter since they don't care about their clients or after service

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Replies (3)
MetroFibre Networx
MetroFibre Networx's reply27 Mar 2023, 12:26
Official
Good Day Juandre

Thank you for bringing your issue to our attention.

We do apologise for this and would like to opportunity to rectify it.

We are aware of an issue that is affecting services in your area. The technicians are still working on site. As they work, the service is being restored slowly. All services will be restored once the work has been completed.

We will keep you updated.

Kind Regards,
Siboniso
Metrofibre
jS
juandre S's update27 Mar 2023, 12:33
Reviewer Update
you **** its not even about an outage its about metro Fibre bad service and their ability of *********** staff to resolve it, no where did I complain about a service that is out you **** dont try to cover this up by making up stories
jS
juandre S's update30 Mar 2023, 18:01
Reviewer Update
Dont you feel like a **** if you dont even read your messages and why people complain and you just answer it like a dumb ****